Contacts
Who handles
what
Three places cover almost everything: the Front Desk, the Package Room and the Management Office.
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The numbers you need
(201) 626-5656Management Office
(201) 626-5018Front Desk, 24/7
(201) 626-5654Package Room
(800) 870-0010FirstService 24/7 Care
Management Office: first floor, Monday–Friday, 9 AM–5 PM. Email Management@jamesmonroe.co
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Good to know
What the Front Desk does, and doesn’t
Does
Accepts authorized packages and dry cleaning · announces guests and deliveries · helps in emergencies · takes common-area service requests · coordinates permission-to-enter
Doesn’t
Schedule moves or elevator reservations · arrange repairs inside units · move vehicles · make restaurant or theater reservations
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